FAQ
We have select some of the most typical questions our customers have ask us over the years.
What is the return policy of Emerson UPS
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Returns for incorrect sizes may be accepted within 7 days of purchase. We only accept returns for other items or a credit note. The buyer agrees to cover the cost of postage for a returned item. We will assess refunds on a case by case basis.
We accept returns for size exchanges and faulty products only. Items that are returned must be in 'as new' condition. We do not accept returns on items which have been Dropped or damaged. Returns must be actioned within 14 days.
Refunds are only given for faulty items. In any other case we offer store credit.
We will always work with customers to resolve any issues :)
How long can I backup for 1 PC?
Typical PC and LCD consumes approx 200VA load
PSA500MT3-230U 18 minutes
PSA650MT3-230U 20 minutes
How does a UPS with higher power factor benefit users?
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UPS is rated both in VA or Watts. Exceeding the specified VA or Watts will cause the UPS to overload.
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Modern servers and networking devices are equipped with Power Factor Corrected (PFC) power supply, whose pf is as high as 0.98. It means if power supply is rated at 100VA, it is also rated at 98W.
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UPS with 1000VA/900Watts can support nine (8) of such devices.
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UPS with 1000VA/700Watts can only support seven (6) of such devices
What are the advantages of surge-only outlets?
Non-critical and high power consumption equipment should connect to surge-only outlets so that critical equipment connected to battery-protected outlets can last longer during power outages.
What sets Liebert GXT4 apart from competition?
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High Power Factor in All Models-- PF 0.9 in all 5 ratings
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Rack/Tower Convertible in Slim size
-- Convenient rack/tower in 2U design. Slim 2U compact design
-- Rotatable front panel -
Small footprint and light weight
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Micropod bypass switch increases availability
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